Autel key programming tools have been on the market for many years. Whether it is the best-selling Autel KM100 or the most comprehensive IM608 Pro2 that combines key programming and diagnostic functions, they are both excellent key programmers.
No tool is perfect, and it's inevitable that you'll encounter various issues during use. Today, we'll focus on common software glitches with the Autel key programmer and share solutions to help you use it more smoothly and efficiently.
When using the Autel key programmer, there are many reasons why software functions fail. Different reasons have different corresponding solutions. Let's take a look!
The software functions of the Autel key programmer can only be used when the network connection is normal. If the software function fails, first confirm whether it is caused by the network connection problem. For example, network error 10003 occurs during operation and the server address cannot be obtained.
💡 Solution: When changing the network, it is best to choose a WiFi connection with faster speed, stronger signal, and more stable to ensure that the operation can proceed smoothly.
Network error 10003 appears on the Autel key programmer.
When using the Autel key programming tool, a server configuration error occurs, most commonly during the pin code reading phase, such as when reading the pin code from the Renault network.
💡 Solution: Upload the log in the Autel key programmer. Autel's R&D staff will review the log and make modifications in the background. After the modification is completed, you only need to execute the function again.
The Autel key programmer displays "Failed to obtain the server address".
The Autel key programmers sold on our website usually include one year of free software upgrade service. During this period, you can subscribe to the gateway service to ensure that your vehicle can program the IMMO system normally.
💡 Solution: You need to pay to unlock it before you can execute the function, or use an adapter to bypass the gateway.
Autel key programmers require a paid gateway unlock during upgrades.
When you use the Autel key programmer to program a key fob, the Autel scanner will often provide instructions, including asking you to turn the ignition on and off several times or requiring the voltage to be above 12V. If you do not follow the on-screen instructions, the software function may fail.
💡 Solution: You need to upload the Autel log and re-execute the function to ensure that the operation is correct.
Autel KM100 Key Adding Instructions
There are many types of keys, and the Autel key programmer supports a limited number of key types. If the generic blank key you use does not match the original key information, subsequent operations will be impossible and the software function will fail.
💡 Solution: Replace a blank key. Ensure the universal key's model, frequency, and chip type match the original key and that software functions such as key programming are supported. You can use the link below to determine your original key's information and select the appropriate universal key.
When performing key fob programming or adding new keys, you must first ensure that there are no fault codes in the vehicle's IMMO system, otherwise programming failure is likely to occur.
💡 Solution: You need to diagnose the vehicle first to see if there is a fault in the vehicle's anti-theft system. If so, clear the fault before executing the software function.
Clear IMMO fault codes before using software functions.
The Autel key programmer has many software functions. When you want to execute a function, you may select the wrong path, resulting in function failure.
💡 Solution: If you need to upload logs, our technicians will provide the correct path menu execution function based on your specific situation to help you complete this function smoothly.
Selecting the wrong menu may cause the software to fail to function.
Sometimes the key programmer may fail to operate because of a bug in the software itself.
💡 Solution: Upload the log and our R&D staff will send a test package. You can download the test package and try the function again.
In addition to the common reasons above, the failure of Autel key programmer software function may also be related to factors such as unsuccessful sub-machine generation, failure in anti-theft file parsing, or failure of the programmer itself.
💡 Solution: Upload the logs and send the pictures and videos related to the fault to our customer service staff, and our technicians will help you troubleshoot.
In the troubleshooting process described above, it's always mentioned that you need to upload logs. Your operation logs are the most representative information about your equipment. Through logs, our technicians can immediately understand your equipment failure and provide technical support to help you resolve the problem.
On Autel tablets, logs are usually divided into two categories: application logs (car logs) and system logs (Maxitool logs); on computers, there are PC Suite logs.
So how do you upload logs? Here are the specific steps:
You can refer to the video below for instructions:
Illustration of the steps for uploading logs on the computer
If a software malfunction occurs while using the key programming tool, please follow the above solutions and upload the log so that our technicians can better help you resolve the problem.
If the above methods do not work, please contact our customer service staff in time and we will help you solve the problem as soon as possible.
No tool is perfect, and it's inevitable that you'll encounter various issues during use. Today, we'll focus on common software glitches with the Autel key programmer and share solutions to help you use it more smoothly and efficiently.
Today, we will provide a comprehensive introduction to the upgrade methods for Autel scanners, covering the steps during the free update period, how to purchase and use the software upgrade service after the subscription expires, and our advantages over other Autel dealers, to help you fully resolve any questions you may encounter during the upgrade process.
In our previous post, we shared how to program a BMW key using an Autel key programmer. Today, we'll take a different approach and show you how to program a Honda key fob at home, and explore the specific methods that make this easy.
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