Refund Policy

You can apply for refund within 1 month since the date you received the goods. Detail rules as follows:

1. Full Refund

(a) Product quality issue

When the items you receive have quality problem, we will refund to you fully, including problem in the hardware, software or adapters.

(b) Wrong Item sent

If we a send wrong item to you, which is our responsibility to refund full item value and pay the extra fee for you.

After sending it back to us, please provide tracking number for us to trace the returned package and we can handle your refund.

(c) Item out of stock

Sometimes product of your order is out of stock, we will send email to check if you want to exchange to another one or you are willing to wait for it or prefer to get a refund. If you want to cancel the order, we will issue a full refund for you.

If you order several items from us, we will fulfill the available products and refund the unavailable one in full.

(d) Item not received

Sometime, you might not receive the parcel you bought from us because of it gets lost in transit for the post office reason, we will issue full refund or replacement.

Usually, we will provide tracking number and tracking link timely. If you don’t get item for a long time, please contact us timely. We will confirm with the couriers and get back to you ASAP. If product gets lost during transportation, we will arrange replacement for you and bear the shipping cost by ourselves. Or a full refund if you don't need the item anymore.

2. Partial Refund

(a) Wrong shipping address cost item lost or return

Customer's invalid or wrong shipping address, wrong contact information cause carrier failed to deliver the parcel or deliver to a wrong address, refund can not be issued.

If the parcel can be returned to us, we can make partial refund after deducting the shipping cost.

(b) Customer refuse to pay custom duty cause a return / destroy

Sometimes, products shipped from Hong Kong warehouse and it needs customers to pay for the import duty in some of countries. We will contact you and confirm with you about this issue before shipment. Once you are agree to pay for import fee and the parcel was already shipped to you, but you change your mind and refuse to pay for the import duty and pick up the parcel. In this situation, it causes a return or destroy. We will not refund the shipping cost or the money of product for this case.

Return Shipping Address

Please contact us before returning any item. Returns without prior confirmation may not be accepted.

Consignee: Chen Gao, MX 88220 (02) (Required Information)

Address: 101 Cottontail Ln

City: Somerset

State: NJ

Zip Code: 08873

Phone: 201-904-5800

Email: meixin@meixinwarehouse.com

Business Hours:

• Mon-Fri: 8:00 AM - 6:00 PM
• Sat: Appointment only
• Sun: Closed

Refund Method and Processing Time

Refunds will be issued back to the original payment card used for the order. Once the refund is approved and processed, it will be returned to your original payment card within 1-3 business days.

Return Shipping Fee

If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.