FAQs

So what should we do when the Autel scanner encounters some problems? Why do we need to upload the Autel scanners log? When do we need to upload the Autel log? And how do we upload the log? Today, we...

In previous articles, we explained how to upgrade our Autel scanners and whether to subscribe and update our Autel scanners annually. In addition to updating the Autel scanner, the accompanying Autel VCI also needs to be updated, otherwise VCI connection...

Autel scanners typically come with a free year of software upgrades after purchase, allowing you to enjoy free subscription features. But when the free software upgrade expires, should you renew the upgrade service? Do you need to subscribe annually? And...

Let's discuss the steps you should take if you lose your car keys, how to use a key programming tool to quickly obtain a replacement, and the estimated cost of rekeying your car.

Today, we'll take you deeper into DTC codes from multiple perspectives: what the different codes mean, how to read and understand them with an Autel scanner, and how to perform inspections and repairs when common fault codes appear. Let's learn...

Bluetooth VCI (Vehicle Communication Interface) has become a game-changer for professional vehicle diagnostics. Instead of the classic wired connection between a scan tool and the vehicle’s OBD-II port, many workshops now use a wireless VCI that communicates via Bluetooth with...

Fortunately, there are three reliable ways to confirm your coverage and ensure your Autel key programmer works as expected.

When scanning your vehicle with an OBD2 scanner, you may occasionally encounter an “N/A” code. While it might seem concerning at first glance, this code doesn’t necessarily mean something is wrong. Understanding what an N/A code means and how to...