Autel Automotive Diagnostic Tools - 2-Year Software Update Promotion
Autel's diagnostic tools come with a default one-year free software update. Some products offer a two-year software update as a promotional activity, so users may find only one-year software update after activation .
Possible Scenarios and Solutions
- Within 3 Working Days After Activation: Most diagnostic computers will automatically synchronize to a two-year software update within three working days .
- If Not Updated Within 3 Working Days: Please provide the device model name and S/N to our customer service, and we will process the two-year software update for you within two working days .
- If Not Contacted Within 30 Days: If you do not contact us within 30 days after activation and the device only shows one-year software update, you will not be eligible for the second year's software update .
Important Notice: It is recommended to check the software update status shortly after activation. If any issues are found, please contact our customer service immediately. Promotional activities may vary by region and product batch, so please refer to the official announcements for details .