Skip to content
🛍️ OCTOBER SALE: Enjoy 5% OFF ALL Products!
🎉 5% OFF ALL ITEMS! Shop Now →

Troubleshoots For Using an Autel Scanner OBD2 Code Reader, like AL419, AL519, AL619, ML629, etc.

When you use an OBD2 scanner, like Autel AL301, AL419, AL519, AL619, ML629, MD802, MD808 ... to diagnostic your vehicle, you might have bellow problems. Please check bellow instruction and it might be help.

Trouble one: Vehicle Linking Error?
*A communication error occurs if the scan tool fails to communicate with the vehicles ECU (Engine Control Unit).
You need to do the following to check up:

  1. Verify that the ignition is ON;
  2. Check if the scan tools OBD II connector is securely connected to the vehicles DLC;
  3. Verify that the vehicle is OBDII compliant;
  4. Turn the ignition off and wait for about 10 seconds. Turn the ignition back to on and continue the testing;
  5. Verify the control module is not defective.
OBD2 CABLE
Trouble two: Operating Error?
*If the scan tool freezes, then an exception occurs or the vehicles ECU (Engine Control Unit) is too slow to respond to requests. You need to do the following to reset the tool:
  1. Reset the scan tool;
  2. Turn the ignition off and wait for about 10 seconds;
  3. Turn the ignition back to on and continue the testing.

Trouble three: Scan tool doesn't power up?
*If the scan tool won't power up or operates incorrectly in any other way, you need to do the following to check up:
  1. Check if the scan tools OBD II connector is securely connected to the vehicles DLC;
  2. Check if the DLC pins are bent or broken;
  3. Clean the DLC pins if necessary;
  4. Check vehicle battery to make sure it is still good with at least 8.0 volts.
Previous article Check Your Car Air Conditioner Regularly

Latest Posts

  • How to Update My Autel Scanner
    September 16, 2025

    How to Update My Autel Scanner

    Today, we will provide a comprehensive introduction to the upgrade methods for Autel scanners, covering the steps during the free update period, how to purchase and use the software upgrade service after the subscription expires, and our advantages over other Autel dealers, to help you fully resolve any questions you may encounter during the upgrade process.

    Read now