Developed by Autel, Autel Remote Expert is a cloud-based solution that provides technicians with module programming needs a connection to on-site, pre-qualified remote experts.
With supported MaxiSYS tablets, technicians can now connect with experts ready to complete their programming needs.
Advantages of remote expert services
Scan and diagnose vehicles remotely
Contact experienced experts for your remote programming needs
Communicate with experts through integrated instant messaging and voice
Process payments for services through our secure payment platform
Why do you need Autel remote experts?
Intelligent remote interface
Easily connect with trusted experts directly through MaxiSYS MS909, MS919 or Ultra tools. Automated vehicle information entry streamlines the order creation and approval process. Monitor vehicle vital signs while programming.
Wide coverage
Supports the most popular makes and models including General Motors, Mercedes, BMW and Chrysler…
Connect your technicians with our brand-specific programming experts. Our cloud-based applications ensure fast, reliable service.
How do I get started using Remote Expert?
1. Make sure you have diagnostic tools available
2. Make sure you have a valid Autel subscription
3. Update your diagnostic tool tablet to the latest version
4. Click the Remote Expert icon on the main menu on the diagnostic tablet to instantly connect to a remote expert.
Diagnostic scan tools are generally very accurate, but their precision can depend on several factors, Quality of the Tool: High-quality, professional-grade tools tend to be more accurate than basic models. Regular Updates: Tools that receive regular software updates are more accurate as they stay current with new vehicles and diagnostic procedures.
Whether you're an experienced mechanic or a DIY enthusiast, finding your way through the world of diagnostic scan tools can be overwhelming. This guide is here to address all your questions, from selecting the best tool to understanding its features and upkeep. Whether you're making your first purchase or wanting to get the most out of your existing tool, we've got everything you need.
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